Privacy Policy

Information you provide

• Name, phone number, email, mailing address
• Username, password, contact preferences
• Case details (including immigration status, accident details, employment matters)
• Billing and payment information (processed by Stripe — see Stripe's privacy policy)

Sensitive information (with your consent)

• Citizenship or immigration status
• Contents of communications you send through our platform

Information collected automatically

• Device data (IP address, browser, operating system)
• Usage data (pages viewed, time on site, referring URLs)
• Approximate location based on IP address
• Cookies and similar tracking technologies (see our Cookie Policy)

Information from third parties

• Public databases, marketing partners, and advertising platforms
• Data used to improve targeting and service relevance

We adhere to Google API Services User Data Policy, including Limited Use requirements.

We process your information to:

• Provide our legal referral services and connect you with attorneys
• Verify your phone number and prevent fraud
• Communicate with you about your inquiry (by phone, SMS, email, and AI voice calls)
• Send marketing communications you've consented to
• Display targeted advertising
• Improve our services and analyze usage
• Comply with legal obligations

We only process your information when we have a lawful reason to do so — typically your consent, our legitimate business interests, or to fulfill our services to you.

We share your information with:

Matched attorneys in our network when you submit a request for legal help. This is the core purpose of our service.

Service providers under contract, including:

• Cloud hosting and storage (Supabase, Vercel)
• Payment processing (Stripe)
• Communications (Twilio, GHL, Resend)
• AI providers (Anthropic, OpenAI) for our AI voice receptionist and platform features
• Analytics (Google Analytics)
• Advertising and retargeting platforms (Meta, TikTok, Google)
• Compliance verification (TrustedForm)

When required by law — to comply with legal process, protect rights, or prevent harm.

Business transfers — in connection with any merger, acquisition, or sale of assets.

We do not sell your personal information for money. Some advertising activities may be classified as "sharing" under certain state laws — see Section 8 below for your opt-out rights.

When you submit a request, you may receive an automated call from our AI voice assistant. This call:

• Will identify itself as an AI, not a human
• Will be recorded for quality and compliance purposes
• Allows you to opt out at any time by saying "don't call me again" or replying STOP to any text message

We use Anthropic and OpenAI as AI service providers. AI processing follows the same protections described in this policy.

When we no longer need your information, we delete or anonymize it.

We use industry-standard technical and organizational measures to protect your information. However, no system is 100% secure. You access our services at your own risk.

We do not knowingly collect information from anyone under 18. If you believe we have collected information from a minor, contact privacy@attorneyconnector.com and we will delete it.

If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you have the right to:

• Know what personal information we have collected about you
• Access a copy of your personal information
• Correct inaccuracies in your data
• Delete your personal information
• Opt out of targeted advertising, the sale of your data, or profiling
• Withdraw consent at any time
• Non-discrimination for exercising these rights

Depending on your state, you may also have rights to limit the use of sensitive information, opt out of voice or facial recognition data collection, or designate an authorized agent to make requests on your behalf.

To exercise your rights:

• Email: privacy@attorneyconnector.com
• Phone: 1-888-299-8894
• Mail: GrowthArmy LLC, 2226 Eastlake Ave E., Seattle, WA 98102

We will verify your identity before processing your request. If we deny your request, you have the right to appeal by emailing privacy@attorneyconnector.com.

In the past 12 months, we have collected the following categories:

We disclose data to service providers, advertising platforms, and matched attorneys as described in Section 3.

We use cookies, pixels, and similar tracking technologies including Meta Pixel, TikTok Pixel, Google Analytics, and Google Tag for analytics and advertising purposes. See our Cookie Policy for details and to manage your preferences.

Do-Not-Track signals: We do not currently respond to DNT browser signals, as no uniform standard exists.

We may update this policy from time to time. The "Last updated" date at the top will reflect the most recent revision. Material changes will be communicated by prominent notice or direct notification.